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Google has advised businesses which are affected by the Coronavirus to provide the most accurate information on Google My Business. Google wants these businesses to update the correct timings and any other changes in the information on their GMB page.

If your business is affected by COVID-19, update your Google My Business profile to provide the most accurate information to your customers. Learn more: https://t.co/IUX8QXI71h.

— Google My Business (@GoogleMyBiz) March 9, 2020

 

This is to help the business owner and the potential customer looking for the relevant services on Google. The accuracy of the business info will surely help the people to prepare in advance if they are planning to meet them. This at least make them aware of the changes in the timings and services of the business. This tends to avoid any unnecessary delays and confusions.

Additionally on their GMB help page they have published the following guidelines for businesses affected by COVID-19.

Here are some ways to make sure your customers have the latest information about your business if it is affected by Coronavirus.

 1. Change your business hours

If your business hours have changed, update the times when you’ll be open or closed.

2. Manage your information

Explain whether or not your business operations are affected by COVID-19. You can share information about any extra precautions the business is taking, if you’re providing any extra services to the community, or whether you’re experiencing delays.

3. Create a post

Share more detailed and timely updates about what’s going on with your business through Posts. For example, add information about what products and services you have available, and link to other resources. You can continue to use Posts to directly communicate with your customers on a regular basis as your business changes.

4. Update your phone number

Make sure your phone number is correct so that customers can reach you.